Shipment & Delivery
adieu offers three different manufacturing and shipping options.
Express manufacture and delivery: the personalized headstone can usually be delivered to the customer within 72 hours (3 business days). The express fee is EUR 50 and ensures that the item will be manufactured immediately and shipped with DHL Express. Please note that express orders must be made before 9 a.m. on a business day in order to ensure that the item can be manufactured and sent on the same day. Orders made after 9 a.m. will likely not be processed, manufactured and sent until the following business day.
Premium manufacture and delivery: the personalized headstone can be delivered to the customer between 3 and 7 business days after the order is placed. The premium fee is EUR 20 and includes faster manufacture and shipping costs.
Standard manufacture and delivery: the personalized headstone can be delivered to the customer between 7 and 14 business days after the order is placed. There are no additional manufacture or delivery costs.
The information provided here regarding prices and delivery times refers to shipment within Germany only.
When will your order arrive?
We will send you confirmation once your order has been shipped. At the end of the order process, we ask your permission to share your e-mail address with the courier. If you agree, you will receive tracking information for your parcel via e-mail.
Although we do our best to maintain the standards listed above, some orders may be subject to exceptions.