Bank Transfer

You wish to pay via bank transfer?
No problem. We will send you your items as soon as we have received your payment. Please note that many of our items are personalized products that cannot be manufactured and sent until we have received payment. Depending on your bank, the money may take 1 to 5 business days to reach our accounts. We are therefore unable to guarantee premium or express production if you pay via bank transfer.

Note:
please enter your invoice number as the reason for payment when making the bank transfer, to ensure that we can correctly assign your payment to your order. You can find your invoice number on the invoice we send you. Please make a separate bank transfer for each order.

Bank account for SEPA transfers:
Recipient: Kreativ-Kreuz GmbH
Reason for payment: Invoice number
IBAN: DE65 2829 0063 1100 3151 40
BIC: GENODEF1WHV

Returns:
If you return your items to us for a refund, the money will be refunded to the account used to make the bank transfer.

PayPal

Do you wish to pay via Paypal?
No problem. Once you have selected this payment method, you will be forwarded to the Paypal website at the end of the order process. If you are already a PayPal customer, you can login to your account and make the payment. If you do not have a PayPal account, you can either make one or pay as a guest.

Return:
If you return your items to us for a refund, the refund will be made to the PayPal account used to make the payment. It is up to you whether the amount will be saved in your PayPal account or transferred to your bank account.

Direct Debit (via PayPal PLUS)

Do you want to pay via direct debit using PayPal?

No problem. You can link your bank account to your PayPal account and allow them to deduct the purchase amount from your account. The direct debit mandate allows your bank to transfer the payment to PayPal. PayPal then sends the payment to us, so your order can be processed immediately. If you do not have a PayPal account, you can either create an account or pay as a guest.

Credit Card (via PayPal PLUS)

Do you want to pay via credit card using PayPal?
No problem. You can link your credit card to your PayPal account, giving them permission to charge your card for your order. If you do not have a PayPal account, you can either create an account or pay as a guest.

Purchase On Account (via PayPal PLUS)

Do you want to make a purchase on account using PayPal?
No problem. If you select purchase on account as the payment method, you will transfer the purchase amount to PayPal directly. After you have received order confirmation from us, you will receive a separate e-mail from PayPal containing payment information. If you do not have a PayPal account, you can either create an account or make the payment as a guest

All prices in the online shop are listed including VAT. If you are ordering from outside the EU, you will be charged the price without tax for the item. In the event that currency conversion is necessary, your purchase may be subject to additional fees charged by the bank in question.